Terms & Condition

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Effective Date: 25/10/2024


FITWELL AUTO SPARE PARTS TRADING L.L.C

Office No.G33, Commercial-8 Building, Saih Shuaib 2, Dubai – UAE



1. Acceptance of Terms

By accessing or using the services of FITWELL AUTO SPARE PARTS TRADING L.L.C. (“Company,” “we,” “us,” or “our”), you agree to comply with and be bound by these Terms of Service (“Terms”). These Terms apply to all visitors, users, and others who access or use our services. If you do not agree with any part of these Terms, you should discontinue use of our services immediately.

2. Scope of Services

FITWELL AUTO SPARE PARTS TRADING L.L.C. provides auto spare parts trading services and related products. Our products are intended for vehicle owners, mechanics, and auto service centers. Product details, availability, pricing, and specifications are subject to change.

3. Eligibility

To use our services, you must be of legal age and able to enter into a legally binding agreement in the United Arab Emirates. By using our services, you represent that you are at least 18 years old and have the legal authority to accept these Terms.

4. Orders and Pricing

  • Order Acceptance: All orders placed through our website, catalog, or other means are subject to acceptance by FITWELL AUTO SPARE PARTS TRADING L.L.C.
  • Pricing: Prices listed for products are in AED and are subject to applicable taxes and fees. Prices may change without prior notice.
  • Payment Terms: We accept various forms of payment as indicated at checkout. Orders will be processed once full payment has been received.
  • Cancellation: Orders can only be canceled before shipment. We reserve the right to cancel orders at our discretion.

5. Shipping and Delivery

  • Shipping Policy: Orders are shipped to the delivery address provided during order placement. Shipping timelines and fees vary depending on the destination and order size.
  • Delivery: While we aim to deliver within the specified timeframe, FITWELL AUTO SPARE PARTS TRADING L.L.C. is not liable for any delays due to unforeseen circumstances.
  • Risk of Loss: All products purchased are made under a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.

6. Return and Refund Policy

Our Return Policy is designed to provide a fair return or refund process for our customers. The policy outlines the following:
  • Eligibility for Returns: Returns are accepted within 14 days of the delivery date for unused and undamaged items.
  • Refunds: Once the returned item is received and inspected, a refund will be issued to the original payment method within 14 business days.
  • Exclusions: Certain products, including electrical and electronic parts, are non-returnable and non-refundable.

7. Warranty

Our products may come with a limited manufacturer’s warranty, subject to the terms provided by the product manufacturer. FITWELL AUTO SPARE PARTS TRADING L.L.C. does not provide additional warranties beyond those offered by the manufacturer.

8. Intellectual Property

All intellectual property rights, including trademarks, trade names, logos, and service marks, are the property of FITWELL AUTO SPARE PARTS TRADING L.L.C. and are protected under UAE and international copyright laws. You may not use any content without our written permission.

9. Limitation of Liability

To the extent permitted by law, FITWELL AUTO SPARE PARTS TRADING L.L.C. shall not be liable for any indirect, incidental, or consequential damages arising from or in connection with the use of our products or services.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Continued use of our services following any changes constitutes your acceptance of the modified Terms.

12. Contact Us

If you have questions about these Terms or our services, please contact us at:
FITWELL AUTO SPARE PARTS TRADING L.L.C
Office No.G33, Commercial-8 Building, Saih Shuaib 2, Dubai – UAE

License No:- 1427623
Address:- Office no G33, Commercial- 8 Building, Saih Shuaib 2 Area, Dubai, UAE

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