Privacy Policy

FITWELL AUTO SPARE PARTS TRADING L.L.C. (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of the personal information of our customers, clients, and website visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information.

We collect various types of personal information to provide our services effectively. The types of information we collect may include:

• Personal Information: Such as name, contact details (email, phone number, address), and other identifiable information.
• Transactional Information: Details of purchases, orders, and payment information.
• Technical Information: Including IP addresses, browser types, device identifiers, and usage data from our website.
• Communication Information: Records of your communications with us, including inquiries, support requests, and feedback.

We use the collected information for the following purposes

• Order Fulfillment: To process and complete transactions, including delivery of products and customer service.
• Communication: To respond to inquiries, provide updates, send notifications regarding order status, and inform you about promotions, special offers, and other news.
• Improving Services: To enhance our products, customer experience, and website functionality.
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.
• Marketing: With your consent, we may use your contact information to send you marketing communications about our products and services.

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

• Service Providers: We may share information with third-party service providers for logistics, payment processing, and other services that support our operations.
• Legal Requirements: We may disclose personal information when required to comply with legal obligations, respond to governmental requests, or protect our rights, property, and safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the business assets.

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, please note that no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website usage, and support marketing initiatives. Cookies are small text files stored on your device that help us understand how users interact with our website. You can control your cookie preferences through your browser settings.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

Depending on applicable laws, you may have rights regarding your personal information, including:

• Access: You can request access to your personal information that we hold.
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal data, subject to legal restrictions
• Withdrawal of Consent: You can withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us using the contact details below.

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
FITWELL AUTO SPARE PARTS TRADING L.L.C
Office No.G33, Commercial-8 Building, Saih Shuaib 2, Dubai – UAE

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Continued use of our services following any changes constitutes your acceptance of the modified Terms.

If you have questions about these Terms or our services, please contact us at:
FITWELL AUTO SPARE PARTS TRADING L.L.C
Office No.G33, Commercial-8 Building, Saih Shuaib 2, Dubai – UAE